Automation Solutions

Front-end automation

Front-end automation enhances your customer-facing operations, and typically achieves this in one of two ways:

1. By making customer service more efficient;
2. By creating an outstanding customer experience at digital touchpoints.

Examples of automation used here are conversational AI and chatbots.

Back-end automation

Back-end automation helps your operational departments, like finance, HR and IT, to win back time for strategic thinking. This is typically achieved in one of two ways:

1. By cutting time spent on lengthy, repetitive tasks;
2. By capturing smart data for strategic decision-making.

Examples of automation used here are Robot Process Automation (RPA) and Automated security.

That said, Automation can be applied to any part of the business:

HR:

💼Automate lengthy, manual staff onboarding and exit processes.

☀️Save time by automating annual leave management processes.

Finance:

💸Automatically generate and reconcile cashbook journals with the bank.

💳Automate invoice processing with Optical Character Recognition.

IT:

🤖Solve common queries with chatbots and free up more time.

⚡ Use AI to identify and resolve security threats before they cause issue.

Customer Service:

⏰ Respond to social and website messages instantly with chatbots.

👂Save time answering FAQs and get more time for complicated requests.

Individuals:

📅 Manage time like a boss with a virtual PA to help manage appointments

⏱️ Win back time by automating your most time-consuming tasks.

Training & Workshops

Including:

📌 Discovery workshop: Introduce your business to automation with a free, expert-led workshop.
📌 Bot-builder training: Staff coaching on how to build virtual assistants.
📌 Train-the-trainer: Build an internal team of automation experts to support your long-term digital strategy.

Consultancy

We'll start with a call to understand what your challenges are right now, what you’ve tried so far, and whether automation is right for you.

If it is, our accredited specialists will prepare your custom automation rollout strategy that focuses on maximum ROI as quickly as possible.

Managed Services

Our accredited automation specialists can help you build, maintain and manage your digital workforce with flexible support packages.

Full suite automation solutions

From chatbots to security automation, our Automation Centre of Excellence partnerships mean easy access to any automation solutions that solve your problems.

The NHS

"Automation helps to ease pressures. Not only has this project helped free up valuable time, now we can also explore other ways of using technology in healthcare. We want to thank the whole team involved in bringing together the knowledge and ideas to support this project."

- Northampton General Hospital Spokesperson

Solving Thirteen's challenges with Microsoft SharePoint

Thirteen Group

"Working with boxxe has been a fantastic experience, they saw my vision and brought it to life, adding their own innovative and forward thinking ideas."

- Jayne Allport, Head of Service, Systems & Application Improvement, Thirteen Group

Start with a free
RPA Discovery Workshop

Take the next step in automation without spending any money.

In this free workshop, we'll show you how RPA works and how to build your first bot. Once the workshop finishes, it's your choice whether we help you with the next steps or if you start the work yourself.

Either way, you'll have everything you need to start automating. No hard selling. Promise.

Automation with boxxe

Digital Hub

Platform hub

Workplace hub

Security hub

Data hub

Digital hub

Automation helps you win back time.

Understanding automation: