You already have the tools for modern working if you use Microsoft 365.
Click the tabs to see how your colleagues could work if they used the tools you already have access to:
The Modern Office Worker
The Modern IT Specialist
The Modern Customer Service Agent
The Modern Manager
They might work remotely, but the modern office worker is never alone. Able to collaborate easily and supported by AI-powered digital assistants, the modern office worker is equipped to work efficiently from anywhere.
Workplace Analytics: In the modern workplace, every office worker has a personal virtual assistant to help manage their time. Workplace Analytics provides this support by booking time in the diary to focus on priority tasks, publishing productivity reports to help workers review their week, and setting automatic reminders for any outstanding tasks.
Microsoft Planner: Remote workers with supportive workplace software are 2x more productive on collaborative tasks than workers without them. With Planner, the Modern Office Worker is empowered to collaborate and manage work efficiently, no matter where they are or what their role is. They use its integrated visual task management system to manage projects and balance tasks with their colleagues.
With huge growth in flexible working, the modern IT specialist is equipped to manage and support agile operations remotely.
The Modern Customer Service Agent (CSA) is empowered by tools that help them fully understand their customer, their challenges and how to solve them. With these in place, your CSAs can enjoy more autonomy and your customers are delighted every time they engage with your company.
Microsoft Teams: Others might only use Teams for internal calls, but not the modern CSA. They make full use of its integrated productivity suite to solve customer challenges collaboratively and share access to documents with their team. Without having to spend time switching between apps, they're more productive and can stay focused on delighting customers.
Without seeing their team every day, managing employee wellbeing and productivity could be difficult. This isn't a concern for the modern manager. With a connected digital workplace, they can easily monitor their remote teams and make support available at a moments notice.
THE NEXT STEP IN MODERN WORKING
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