"83% of all waste enquiries that come to the bot are handled without the need for agent intervention.
We have already given back hundreds of hours to the contact centre"
We would love to help you take your next steps in automation. If you're not quite ready to try a chat bot, here are some next steps that we hope will help you to know where to start.
To make automation easier for organisations to adopt, we have partnered with automation specialists We Build Bots, Automation Anywhere and Microsoft to create an Automation Centre of Excellence. Through this, we can offer training and workshops, consultancy, managed services and full-suite automation solutions.